01
Hospitality Technology
PMS, guest networks, and AV systems that keep hotel and venue services running.
Labuan Bajo, West Manggarai
Hello, I’m Ahmad Suhendra.
IT InfrastructureVulnerability Research& Automation
Supporting reliable infrastructure, business systems, and security for hospitality and corporate teams, from guest-facing services to enterprise IT operations.
01 / AREAS OF WORK
Reliable IT for hospitality and corporate operations.
02
Corporate IT Operations
Enterprise hardware, end-user support, branch networks, and service delivery for business teams.
03
Infrastructure & AV
Networks, servers, CCTV, monitoring, and meeting technology across operational sites.
04
Security & Automation
Practical cybersecurity, monitoring alerts, IoT integration, and repeatable operational workflows.
02 / SELECTED PROJECTS
Built for real operations.
Monitoring, reporting, and information systems for hospitality, business, and public service operations.
Swipe sideways or use the arrows to explore all five projects.
One-Stop IT Infrastructure Monitoring System
Centralized monitoring for CCTV, UPS, networks, servers, and critical systems, giving operations teams clearer visibility and faster response.
Centralized visibilityProactive response
SIPULING — Environmental Business Reporting System
A secure public-service portal for semester-based environmental business reporting, designed for structured submissions and traceable records across West Manggarai.
Structured reportingTraceable submissions
Environment & Infrastructure Monitoring
IoT-based server-room monitoring for temperature, humidity, CCTV, and router activity with real-time Telegram alerts.
24/7 visibilityReal-time alerts
Digital Archiving System
Digital document management replacing manual records with structured metadata, secure access, search, and faster retrieval.
Searchable archiveRole-based access
Police Communication Equipment System
Centralized records for the distribution, tracking, and maintenance of communication equipment across NTT Police departments.
Centralized recordsFaster reporting
03 / EXPERIENCE
Experience across hospitality and corporate IT.
More than seven years supporting hotel and venue systems, enterprise users, regional networks, and cybersecurity research.
Sep 2026 — Present
HOTEL TECHNOLOGY · LEADERSHIP
IT Supervisor
Meruorah Komodo Labuan Bajo
- Oversee daily hotel IT operations, troubleshooting, and preventive maintenance for guest-facing and back-office systems.
- Support PMS PowerPro and guest networks to help maintain reliable front-office service and connectivity.
- Coordinate AV and Videotron readiness for hotel meetings, events, and daily operations.
- Work with hotel departments and vendors to resolve technical issues and plan system improvements.
Jul 2024 — Aug 2026
HOSPITALITY TECHNOLOGY · LEADERSHIP
IT Supervisor
PT ITDC Nusantara Utilitas · Golo Mori Convention Center
- Oversaw end-to-end venue IT infrastructure for high-profile government and corporate events.
- Maintained service continuity across networks, AV systems, Videotron, CCTV, PMS, guest-facing technology, and onsite support.
- Coordinated vendors, technical requirements, contracts, and live-event delivery.
- Developed IoT environmental monitoring with real-time Telegram alerts.
Nov 2023 — Jul 2024
VENUE SETUP · EVENT SUPPORT
IT Supervisor
PT ITDC Nusantara Properti · Golo Mori Convention Center
- Set up and maintained complete IT infrastructure for venue events and daily operations.
- Delivered real-time support to organizers, attendees, guests, and external vendors while maintaining hospitality service standards.
Jan 2019 — Nov 2023
CORPORATE IT · REGIONAL SUPPORT
Technical Support Engineer
PT Kinarya Alihdaya Mandiri · Assigned to GraPARI Telkomsel NTT
- Managed hardware, software, and network support across customer-facing branch locations in NTT.
- Resolved network incidents with minimal downtime and provided Level 1–2 support while maintaining SLA compliance.
Mar 2023 — Aug 2023
ENTERPRISE FIELD SUPPORT
Technical Support — Freelance
PT Panca Putra Solusindo · Kupang
- Deployed and maintained enterprise hardware, including operating-system installation, upgrades, and compatibility testing.
Sep 2022 — Mar 2023
TECHNICAL SUPPORT
Technical Support — Freelance
PT Mitra Buana Koorporindo · Kupang
- Handled hardware failure diagnosis, operating-system troubleshooting, and end-user technical support.
2019 — Present
INDEPENDENT PRACTICE · REMOTE
Cybersecurity Researcher
Independent
- Conduct security testing and responsible disclosure across government, university, industry, and BUMN web applications.
- Received 20 official recognitions for ethical vulnerability reporting.
04 / RECOGNITION
Security Recognition & Hall of Fame
All 20 security recognitions across Indonesian government, public institutions, industry, media, and international organizations in France, the United States, the Netherlands, and Norway.
Swipe sideways or use the arrows. Select any card to open its certificate; verified cards include a link to the official source.
NETHERLANDS · SEP 2026Security Hall of FameIssued by University of TwenteListed in the 2026 Hall of Fame for one responsible security report.✓ Official source available ↗
NETHERLANDS · SEP 2026Responsible Disclosure Hall of FameIssued by Wageningen University & ResearchListed in the 2026 Hall of Fame for one responsibly reported vulnerability.✓ Official source available ↗
UNITED STATES · NOV 2025Security Hall of FameIssued by University of Nebraska SystemIncluded in the Security Hall of Fame after responsibly reporting a medium-risk vulnerability with a working proof of concept to IT Security Services.✓ Official source available ↗
NETHERLANDS · OCT 2025CVD Hall of Fame InducteeIssued by University of Groningen (RUG)Inducted into the Coordinated Vulnerability Disclosure Hall of Fame for responsibly identifying and reporting a significant university security vulnerability.✓ Official source available ↗
NORWAY · AUG 2025Recognition for Security Vulnerability DisclosureIssued by University of Oslo CERTAcknowledged for proactively identifying and reporting a vulnerability that helped the university maintain safer, more resilient digital services.✓ Official source available ↗
INDONESIA · 2025Responsible Vulnerability DisclosureIssued by Badan Meteorologi, Klimatologi, dan GeofisikaRecognition for responsibly reporting a security vulnerability and supporting the protection of digital services at Indonesia's national meteorology agency.✓ Official source available ↗
INDONESIA · 2025Responsible Vulnerability DisclosureIssued by Pemerintah Provinsi Sulawesi TengahRecognition for responsibly identifying a vulnerability and supporting improved cybersecurity across provincial digital services.✓ Official source available ↗
INDONESIA · 2025Responsible Vulnerability DisclosureIssued by Pemerintah Kota MagelangRecognition for identifying and responsibly communicating a security issue affecting local-government digital infrastructure.✓ Official source available ↗
INDONESIA · 2025Responsible Vulnerability DisclosureIssued by Pemerintah Kota ProbolinggoAppreciation for an ethical vulnerability report that helped improve the reliability and security of municipal digital services.✓ Official source available ↗05 / FIELD NOTES
Latest Articles
Practical cybersecurity research published on Medium.
CYBERSECURITY · MEDIUM
How I Bypassed the Login Authentication on a Government-Owned Website
WEB SECURITY · MEDIUM
Discovering an Open Redirect Flaw Using URL Encoding
SECURITY RESEARCH · MEDIUM
Weekend Recon: A Critical SQL Injection and 46 Databases
06 / LET’S CONNECT
Let’s build reliable
technology systems.
Open to opportunities and collaboration in IT infrastructure, cybersecurity, automation, monitoring, and digital systems for hospitality and corporate teams.